My parcel has been returned to the senderUpdated 2 hours ago

There are several reasons why a parcel might be returned to the sender:

- If your delivery address was a collection point, the storage period is 8 days (excluding public holidays); once this period has elapsed, your parcel is automatically returned to us.

- Your address was incorrect or incomplete.

- You were not at home and the courier did not leave the parcel with you.

- If you would like to receive your parcel again, you will unfortunately have to pay the delivery charges once more.

- If you do not wish to pay these charges again or do not wish to receive your parcel again, please contact us so that we can process a refund for your order.

However, if none of these reasons seem to apply to your situation, please contact us at [email protected] so that we can find a solution.