Customer Service opening hours and response timesUpdated 18 hours ago

Our customer service team is available from Monday to Friday, 9.00 am to 6.00 pm, except on public holidays, at the email address [email protected].

We usually respond quickly, but response times may be longer during product launches. We apologise in advance for any inconvenience this may cause.

We would like to emphasise the importance of ensuring that your personal and delivery details are entered correctly and checked carefully when placing your order. Once your order has been confirmed, as our system is automated, we are unable to make any changes.