Can I change the details of my order?Updated 2 hours ago
Incorrect delivery address
Please contact us as soon as possible with all the necessary details (name, order number, incorrect address, correct address) at [email protected].
We’ll do our best to change it before your order is prepared. However, as our system is automated, we can’t make any promises.
If your order can no longer be amended, we advise you to contact the courier immediately to try and change your address.
If this is not possible, your parcel will be dispatched to the address you originally provided.
Incorrect billing address
Don’t panic! We do not send invoices by post. The invoice for your order will be sent to you by email upon request to [email protected].
Can I change the details of my order?
Incorrect delivery address
Please contact us as soon as possible with all the necessary details (name, order number, incorrect address, correct address) at [email protected].
We’ll do our best to change it before your order is prepared. However, as our system is automated, we can’t make any promises.
If your order can no longer be amended, we advise you to contact the courier immediately to try and change your address.
If this is not possible, your parcel will be dispatched to the address you originally provided.
Incorrect billing address
Don’t panic! We do not send invoices by post. The invoice for your order will be sent to you by email upon request to [email protected].
Incorrect email address
Please contact us at [email protected], providing us with the incorrect email address and the correct one so that we can make the change and resend the order confirmation email to your new address.